Spaceform Reviews

4.86 Rating 458 Reviews
98 %
of reviewers recommend Spaceform
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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0207 736 6211



Ground Floor,526 Fulham Road,

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The item is fine but the amount of package was disgraceful. A tiny 2 inch frame wrapped in loads of bubble wrap, including an unsolicited empty paper bag, also wrapped separately in bubble wrap. The whole thing was the size of a “small parcel” in Royal Mail terms- absolutely ridiculous and environmentally irresponsible. Based on this fact alone, I would not buy from you again.
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Posted 3 years ago
I felt the engraving looked scratchy and cheap. The paper weight also looked very dull.
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Posted 3 years ago
"It did not make me as happy as many other purchases I have made in the past. The quality is not as I expected for the expensive price..."
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Posted 3 years ago
I ordered two items and paid for next day delivery. Only one item arrived in the parcel unfortunately and I had to purchase something from another local store. When bringing it to your attention the postage was refunded, but I still have to wait for my gift.
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Posted 4 years ago
The gift was nice, but I emailed Customer Services as soon as I had placed the order as I realised I had ordered 2 instead of 1 by mistake. I got no response and 2 were dually delivered. This was despite a 2 week gap between me placing the order/writing the email and receiving the order.
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Posted 5 years ago
Hi Sarah, thank you for taking the time to reach out and it was good to speak to you today. We must admit that we have no record of your email and our policy is to get back to customers within 24 hours so we have raised this with our web team as a possible issue. We always send out orders the same day or the following day so we are also concerned about why it took so long to get to you (we have contacted Royal Mail over this). We are glad that you wish to keep the second item but if you do change your mind, please do not hesitate to get in touch and we will of course be happy to help. Thanks, Spaceform Customer Care Team x
Posted 5 years ago
Spaceform is rated 4.86 based on 458 reviews